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Free Shipping on orders over $75 USD
Our shipping warehouse is located in New York.
Yes, we ship worldwide.
*Please allow 1-3 days for processing your order.*
United States -
Standard 3 - 7 business days
Priority 2-3 days
Standard 7 - 10 business days
All other countries -
Standard 7-14 business days
Your tracking number will be emailed as soon as the package is shipped!
Please note: Unfortunately shipping carrier delays can happen which we have no control over. We apologize in advance for any potential delays.
We use all major local carriers, and USPS for United States orders. You’ll be asked to select a delivery method during checkout.
We charge a flat rate for all our packages.
Orders over $75 will get FREE shipping!
Please note you may be charged additional customs and duties upon arrival.
Unfortunately at this time we only sell sets together.
Please refer to our size chart by clicking here
At this time we offer store credits only.
We always aim to make sure our customers love our products! If you need to return your items for any reason, we are more than happy to provide a store credit.
Items must be unworn and in new condition with tags and liners attached. We reserve the right to inspect your product upon arrival before approving store credits.
Gift cards, sale items and IVY Intimates/Lingerie are not eligible for refund, exchange, or store credit.
Please check below for store credit instructions.
Items purchased are eligible for a store credit ONLY if we are notified of reason within 10 days of purchase and receive the product within 30 days.
Items must be returned unworn, unwashed, undamaged, unused, and with all the original protective slips attached.
Items must be returned as a complete set. We do not allow for top or bottom only exchanges.
Return shipping must be paid by the customer and the items can be mailed to:
IVY Swimwear Warehouse: 63 State Street Street, Floor 3 Albany, New York 12207
PLEASE SUBMIT REQUEST FOR PROCESSING!
Once we receive the shipment it will be inspected for approval. Please allow us up to 10 days to process your request. Once it is processed we will notify you via email.
An IVY store credit will be emailed to you in the form of a coupon code, which you can use to re-purchase another item! Store Credits are valid for 12 months.
If there has been a discrepancy in your credit(s) please contact us at email@example.com with your order number and a brief explanation for further assistance.
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We are always adding new sales and discounts for our #IVYBABES exclusively on our newsletter
Only one promotion code can be applied per order.
Please double check to ensure that there are no typos in the code. Sometimes coupon codes or gift card codes are case sensitive!
Double check that the offer is still valid and has not expired.
If the code is still not working, please feel free to reach out to firstname.lastname@example.org for assistance.
If you would like to collaborate with us, we would love to hear from you!
WHAT WE ARE LOOKING FOR
You must have an established platform that has at least 20k or more followers.
Please include the links to your social media platforms. Due to the high volume of requests we receive we will only be responding to shortlisted candidates.
You can contact us through our Contact page! We will be happy to assist you.