Items purchased are eligible for a store credit ONLY if we are notified of reason within 10 days of purchase.
Items must be returned unworn, unwashed, undamaged, unused, and with all the original protective slips attached.
Items must be returned as a complete set. We do not allow for top or bottom only exchanges.
Return shipping must be paid by the customer and the items can be mailed to:
IVY Swimwear Warehouse: 5 Sherman Street, Unit 1. Albany, New York 12210
PLEASE INCLUDE THIS FORM IN YOUR PACKAGING FOR PROCESSING!
Once we receive the shipment it will be inspected for approval. Please allow us up to 10 days to process your request. Once it is processed we will notify you via email.
Gift cards, sale items and IVY Intimates are not eligible for refund, exchange, or store credit.
